Hilton Oceanfront Virginia Beach: “High traffic, vacation resort.” The Challenge Falling QA scores by year three, with significant QA problems by year 5. This is a very high-occupancy, heavy-wear hotel that sees high beach/vacationer traffic every year. Engineering...
Hampton Inn and Suites, Chesapeake and Norfolk: “Don’t replace that desk!” The Challenge In two hotels, very bad QA scores relating to condition of case goods, in particular the writing desks. The front of every the desk was deeply scored with many scratches, being...
Four hotel solution for Global Hospitality: “It took over a year before our value was known.” The Challenge A small, four hotel group in Virginia Beach and Norfolk had room furniture in sub-standard condition in all its properties. Some furniture was too damaged or...
The Rittenhouse Hotel, Philadelphia: “5-diamond hotel gets new furniture.” The Challenge A five-diamond luxury hotel that had undergone multi-million dollar renovations to the lobby and public areas, but the condition of the room...
Founders Inn, Virginia Beach: “How to keep a classic looking classic…affordably.” The Challenge Classically-styled room furniture that was extensively scratching and gouged throughout every room. The furniture was about 10 years old, but replacing furniture was not a...
Savannah Hilton DeSoto: “A new lease on life.” The Challenge Seven year old case goods and they looked it. The original finish had worn off and raw wood showed underneath along the front edge of the long, 7-ft decorative table, used as the TV stand and display area....